Frequently Asked Questions

Find answers to common questions about our services

What is Contrashutter?

Contrashutter is a professional service provider offering photography, makeup, decoration, graphic design, and brand identity marketing services.

Where is Contrashutter based?

Contrashutter is based in Pune, India, but provides services across various locations.

What services does Contrashutter offer?

We offer photography, videography, makeup, grooming, event decoration, and graphic design services.

Do you provide services outside Pune?

Yes, we offer services in other locations, but additional travel charges may apply.

How can I contact Contrashutter for inquiries?

You can contact us via email, phone, or visit our official website.

Is Contrashutter a photography-only company?

No, we provide multiple services beyond photography, including makeup, decoration, and branding.

What makes Contrashutter different from other photography service providers?

We offer a complete package of services under one roof, ensuring high-quality and professional service delivery.

Does Contrashutter provide customized packages?

Yes, we offer tailored packages based on client requirements.

Can I visit your office for consultation?

Yes, you can schedule a visit to discuss your requirements with our team.

Does Contrashutter work with businesses for corporate shoots?

Yes, we provide photography and branding services for corporate events and businesses.

How can I book a service with Contrashutter?

You can book a service through our website or mobile app by selecting your preferred package and filling out the booking form.

Can I book multiple services together?

Yes, we provide combo packages for multiple services.

How far in advance should I book my event?

We recommend booking at least 1 month in advance to secure your preferred date.

Do you provide last-minute bookings?

Yes, but availability depends on our schedule and team availability.

Can I change my booking date after confirming?

Yes, date changes are allowed but are subject to availability and rescheduling charges.

How long does a typical shoot take?

It depends on the event; standard sessions last between 2-8 hours.

Do you offer pre-wedding and post-wedding shoots?

Yes, we provide customized pre-wedding and post-wedding photography packages.

What if my event location changes after booking?

We can accommodate location changes, but additional charges may apply.

How do I know if a photographer is available for my event date?

You can check availability by contacting us directly.

Do you offer customized photography packages?

Yes, we offer tailor-made photography packages based on client requirements.

What types of events does Contrashutter cover?

We cover weddings, birthdays, corporate events, fashion shoots, pre-wedding shoots, and more.

How can I cancel my booking?

You can cancel your booking by logging into your account and requesting a cancellation. Please refer to our cancellation policy for applicable charges.

What is the refund policy for cancellations?

If you cancel before a specific period, you may receive a partial refund. Check our refund policy for detailed terms.

Do you offer installment payment options?

Yes, we offer flexible payment plans including full payment and installment options.

What is included in the wedding photography package?

Our wedding package includes candid photography, traditional photography, videography, albums, and digital delivery of images.

Can I reschedule my booking?

Yes, rescheduling is possible based on availability and may incur additional charges.

How long does it take to receive final images?

Delivery time depends on the type of package selected, typically ranging from 7 to 30 days.

Do you provide raw images and videos?

Raw files are provided upon request and may be chargeable depending on the package.

Is a pre-wedding shoot included in the wedding package?

Some of our wedding packages include a complimentary pre-wedding shoot, while others may require an additional charge.

Do you provide drone photography?

Yes, drone photography is available as an add-on service for certain packages.

What locations do you serve?

We provide services across multiple cities and are open to traveling based on client needs.

Do you provide event decoration services?

Yes, we offer professional decoration services for weddings, birthdays, and corporate events.

Can I get a customized decoration theme?

Yes, we specialize in creating customized themes based on your preferences.

Do you offer makeup services?

Yes, we provide bridal makeup, party makeup, and professional grooming services.

Are your makeup artists certified?

Yes, all our makeup artists are certified professionals with extensive experience.

What is included in the brand identity service?

Our brand identity services include logo design, business cards, brochures, banners, and corporate branding solutions.

Can I get a digital copy of my photos?

Yes, we provide digital copies of all photos through a secure online portal.

What payment methods do you accept?

We accept online payments, bank transfers, UPI, and cash payments.

How do I become a service partner with Contrashutter?

You can apply through our website under the 'Join as a Service Partner' section and follow the registration process.

Do you offer franchise opportunities?

Yes, we offer franchise opportunities for business expansion. Contact us for details.

How do you ensure quality in your services?

We have strict quality control measures, professional equipment, and trained staff to ensure top-notch service delivery.

What happens if the photographer is unavailable on the event day?

We have backup photographers to ensure your event coverage is not affected.

Do you offer last-minute bookings?

Yes, but last-minute bookings are subject to availability and may carry an extra charge.

How do I receive my edited photos?

Final edited photos are delivered via a secure online gallery and physical albums if included in your package.

Can I request additional editing on my photos?

Yes, additional edits can be requested for a nominal fee.

Do you offer discounts for bulk bookings?

Yes, we offer discounts for multiple event bookings or corporate clients.

Is there a contract for photography services?

Yes, we provide a contract to ensure transparency and clarity in our service terms.

Can I choose a specific photographer?

Yes, based on availability, you can request a specific photographer.

Do you have a studio for indoor shoots?

Yes, we have a well-equipped studio for indoor and portrait photography.

How do I contact customer support?

You can contact us through our website, email, or customer support helpline.

What is the resolution of delivered images?

We provide high-resolution images suitable for both digital and print use.

Do you offer training programs for photographers?

Yes, we offer training and workshops for aspiring photographers.

How secure is my data with Contrashutter?

We follow strict data security protocols to protect your personal and event information.

Can I get a refund if I’m not satisfied with the photos?

Partial refunds may be granted based on the situation.

Do you provide props for photoshoots?

Yes, props are provided for themed photoshoots based on availability.

Do you cover international events?

Yes, we offer international event coverage upon request.

Can I purchase gift cards for your services?

Yes, we offer gift cards that can be redeemed for any of our services.

How far in advance should I book my wedding photography?

We recommend booking at least 2 months in advance for the best availability.